IMPORTANT INFORMATION FOR ALL PERSONS ATTENDING CONTINENCE MATTERS AT CALVARY NORTH ADELAIDE CONSULTING SUITES
Anyone with COVID symptoms (fever, cough, sore throat, runny nose, shortness of breath, change in taste, change in smell, diarrhoea, nausea, vomiting, headache, muscle pain) should not attend our practice. You should obtain a Covid test and isolate or seek medical treatment from a Covid Respiratory Clinic.
Please review the Calvary Hospital screening updates for entering the hospital.
VACCINATION FOR PATIENTS
- You do not require Covid vaccination to attend a consultation in person in our rooms.
- If you are not vaccinated;
- We recommend you convert your consultation to a telehealth (video) or phone consultation.
- Please notify us prior that you are unvaccinated by phone, fax or email or a reply SMS to your appointment reminder if attending in person
VACCINATION FOR ACCOMPANYING PERSONS
Please review the Calvary Hospital screening requirements to enter the hospital as our consulting suites are located within the building, on the ground floor.
MASKS
As our consulting rooms are located within a hospital, you will be required to wear a surgical mask at all times. A mask will be provided by the hospital when you pass through the main hospital entrance. Cloth masks are not allowed within the hospital as a SA Health directive. Your mask must be worn at all times properly, covering your nose and mouth. You may not consume any food or drink inside Continence Matters consulting rooms. Please leave the consulting rooms to consume any food or drink. We are located adjacent to Hudsons.
You must leave your mask on in confined indoor spaces, particularly the consulting rooms, unless you are instructed to remove your mask by your health care provider for your medical treatment.
If you have a medical mask exemption, you will be required to bring a copy with you.
SOCIAL DISTANCING
Please maintain social distancing of 1.5 meters from other people not in your household group. Please ask accompanying persons to wait outside to minimize persons in our waiting room. Please attend your appointment alone unless a person is required to accompany you for medical reasons. Once our waiting room reaches occupancy you may be required to wait outside Continence Matters.
Please remain 1.5 meters from the reception desk at all times. If you have documents to pass to reception please pass under the protective screens without approaching the desk.
Please remain 1.5 meters from the medical staff at all times during your consultation unless required for your care, e.g. examination.
DOCUMENTS
We prefer any documentation is emailed or faxed to us prior to your appointment. This not only avoids handling by our reception staff, it means this can be added to your file for the doctor prior to your appointment. If you are taking images of documents with your phone please use a free document scanning app such as ‘Mobile Scanner’. Please do not take a photo using only your phone camera without a document scanning app. Documents need to be clearly read on a computer and the correct orientation.
If you are a new patient to the practice, you will need to complete an online registration. You will be sent a link by SMS or email.
PAYMENTS
Covid last on surfaces such as cash and cheques and documents for up to 28 days.
We do not accept cash.
We offer the following payment methods.
- Online payment is available via a link sent by SMS or email.
- EFTPOS for in-person payments on site.
HOSPITAL ADMISSIONS - For all enquiries regarding COVID testing and vaccination requirements for a Calvary Hospital admission contact Calvary Hospital directly 82399100
These requirements are set by Calvary Hospital North Adelaide. Please visit their website for updates. https://www.calvarycare.org.au/notifications/information-for-patients-aged-care-residents-and-visitors/
PLEASE NOTE SA HEALTH MAY REGULARLY MAKE CHANGES IN RESPONSE TO THE LOCAL CIRCUMSTANCES. THIS INFORMATION MAY BE UPDATED AT SHORT NOTICE. WE REQUIRE YOU TO READ THIS INFORMATION EACH TIME YOU ATTEND AN APPOINTMENT AT CONTINENCE MATTERS.
For further information visit SA Health https://www.sahealth.sa.gov.au/wps/wcm/connect/public+content/sa+health+internet/conditions/infectious+diseases/covid-19/covid-19
Contact us for further clarification by email info@continencematters.com or phone 08 82399109
